When and how to escalate to your state Attorney General. What they can do, expected timeline, and how to maximize impact. This guide is customized for Billings residents with Montana-specific consumer protection information.
Billings Local Tip: Montana's Unfair Trade Practices Act (§ 30-14-103) provides broad consumer protections — file with AG at dojmt.gov.
Montana law: Unfair Trade Practices and Consumer Protection Act (Mont. Code § 30-14-101) — treble damages available — private right of action
Visit naag.org/find-my-ag to find your state's Attorney General website. Most have dedicated consumer protection divisions with online complaint forms.
AG offices want to see that you tried to resolve directly. Include copies of your demand letter, the company's response (or lack thereof), and any relevant communication.
Most states have online forms. Include: company name, your contact info, description of the issue, amount in dispute, what resolution you want.
Upload: your demand letter, billing statements, correspondence, cancellation confirmations, screenshots of deceptive practices.
AG offices handle thousands of complaints. If you haven't heard back in 30 days, call to check status. Some states have online tracking.