SaaS company making it impossible to cancel? Annual contract auto-renewed? Generate legal demand letters citing FTC and ROSCA. Virginia residents are protected by the Consumer Protection Act (Va. Code § 59.1-196). Private right of action.
Common Software & SaaS Disputes
Annual contract auto-renewed without notice
Can't find cancel button (dark patterns)
Charged after free trial
Feature removed but price kept
Enterprise contract disputes
Seat licenses still charging for departed employees