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    Boston/Software & SaaS
    Boston, MA

    Software & SaaS Disputes in Boston, MA

    SaaS company making it impossible to cancel? Annual contract auto-renewed? Generate legal demand letters citing FTC and ROSCA. Massachusetts Chapter 93A allows treble damages for willful/knowing violations — one of the strongest consumer protection laws.

    Massachusetts law: Consumer Protection Act (Chapter 93A) (Mass. Gen. Laws ch. 93A) — treble damages

    Common Software & SaaS Disputes in Boston

    • Annual contract auto-renewed without notice
    • Can't find cancel button (dark patterns)
    • Charged after free trial
    • Feature removed but price kept
    • Enterprise contract disputes
    • Seat licenses still charging for departed employees

    Relevant Laws

    • • FTC Click-to-Cancel Rule
    • • ROSCA (online negative options)
    • • FTC dark patterns enforcement
    • • State auto-renewal laws
    • • UCITA (software licensing)
    Boston DisputesSoftware & SaaS Guide
    Dispute Software & SaaS Charges — $4.99